Shipping and Returns:
Please fill out this form to begin your return/warranty claim
Shipping for consumers: Orders are processed within 24 hours by the next business day for most items, excluding items requiring service. Items requiring service, such as cutting poles or installing bindings may require 48 hours to be processed. For any questions, please use the contact us page.
Shipping for retailers: In addition to the information outlined for consumers, retailers will also receive an invoice with tracking information in addition to their order confirmation from enjoywinter.com. For any questions, please use the contact us page.
Nov 11, 2019
WHAT YOU GIVE US
We collect information you give us or permit us to access. Information may include, but is not limited to, your name, image, birth date, email and physical address, telephone number, gender, contact lists, social media information and profile, location (GPS) information, activity and performance information, and when necessary, credit card information.
WHAT WE COLLECT FROM YOU
We may automatically collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.
WHAT WE COLLECT FROM OTHER ENDURANCE ENTERPRISES INC. INTERACTIONS AND THIRD PARTIES
We may combine information you give us with other information from ENDURANCE ENTERPRISES INC. sources, transactions and communications. This may include, but is not limited to, information from ENDURANCE ENTERPRISES INC. stores, direct mail, catalogs, events, products and applications, or other ENDURANCE ENTERPRISES INC. interactions. We may also combine that information with data that is publicly available and data from third parties. We also collect information about gift recipients provided by the giver.
We do not knowingly collect or solicit personal information from children under 13.
We may use your information to do the following:
ENABLE YOUR USE
- Enhance, customize and personalize your ENDURANCE ENTERPRISES INC. experiences and communications
OPERATE, IMPROVE AND ANALYZE
- Operate, provide, improve and maintain ENDURANCE ENTERPRISES INC.'s products and services, including analyzing user behavior and trends.
- Send you administrative messages and other information about ENDURANCE ENTERPRISES INC..
- Communicate with you about your purchase, account information or customer service.
PROVIDE AND CONDUCT MARKETING AND PROMOTIONS
- Communicate with you about our products, services and events, and for other promotional purposes
- Administer contests, promotions, events, surveys or other features
- Display relevant marketing to you
We may provide your information to ENDURANCE ENTERPRISES INC. Int'l, Inc. companies and affiliates, including EnjoyWinter.com, EnjoySummer.com Bliz, Start, Swenor Anti-Freeze ("ENDURANCE ENTERPRISES INC. Family"), some of which may be outside the U.S.
We may transfer your information to ENDURANCE ENTERPRISES INC. Family service providers to conduct our business. For example, they may handle credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer features.
BY LAW OR TO PROTECT RIGHTS
Your information may be transferred to a third party as a part of our business assets in a sale of a part or all of ENDURANCE ENTERPRISES INC.. If this should happen, notice will be provided by posting to the website or other form of communication.
When you join or use certain services, you agree to publicly share a basic amount of information, which may include your username, city location, and profile picture. (Facebook, Instagram, and Twitter)
SHARING YOU CHOOSE
ENDURANCE ENTERPRISES INC. SHARING
Information that is publicly shared may be used by Endurance Enterprises Inc. for promotional purposes.
Security Measures: We use a variety of security measures, including encryption and authentication tools, to help protect your information. We use secure servers when you place orders. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted within our databases. (Via secure systems - your information is used to process your payment and to send you an email - via Stripe, PayPal & Constant Contact)
However, like other companies, ENDURANCE ENTERPRISES INC. cannot guarantee 100% the security or confidentiality of the information you provide to us.
HOW WE COLLECT INFORMATION
ENDURANCE ENTERPRISES INC. automatically collects information within our products and services or stored by your browser or Device. We use a variety of methods to collect this information, including, but not limited to, cookies and pixel tags/web beacons ("Collection Tools").
TURNING OFF COLLECTION TOOLS
If you turn off certain Collection Tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly. However, you can still place product orders over the telephone by contacting our customer service number at 1-800-688-3067. Note that our websites may not recognize or respond to Do Not Track (DNT) headers from web browsers.
THIRD PARTY TRACKING
We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect information about your interaction with us, including advertising. These companies may not recognize or respond to DNT headers from web browsers. If you would like to opt-out of receiving ads tailored by 3rd party tracking technologies associated with our website, please email us. Note that if you opt-out from these third party tracking technologies, you may still see our ads at other websites, but the ads will not be tailored using third party tracking technologies associated with our website.
MODIFYING OR DELETING YOUR INFORMATION
You can modify or delete your profile within certain ENDURANCE ENTERPRISES INC. services, through your account. Your information previously posted may still be publicly viewable. ENDURANCE ENTERPRISES INC. may keep information and content in our backup files and archives.
Regardless of the settings you select, ENDURANCE ENTERPRISES INC. may send you service-related communications. To unsubscribe and stop receiving messages, please change your settings or follow the instructions in the email, text message, notification or other message type. If you have unsubscribed from any ENDURANCE ENTERPRISES INC. communications, due to production schedules, you may receive communications already in production.
Endurance Enterprises, Inc.
EnjoyWinter.com EnjoySummer.com, Bliz America, Start America, Swenor America, Anti-Freeze
#60 N. Bryan Street, Madison WI 53714
Nov 11, 2019
GENERAL SALES CONDITIONS
These Sales Terms are applicable to the EnjoyWinter.com and/or EnjoySummer.com Webshop (“EnjoyWinter.com”) at the www.EnjoyWinter.com and to orders and sale transactions for products available at the EnjoyWinter.com (“Product”).
The EnjoyWinter.com is owned by and operated by Endurance Enterprises Inc. (“Endurance Enterprises”). Endurance Enterprises Inc. is the seller and retailer of the Products (“Bliz”, “Start”, ”Swenor”, “Anti-Freeze,” “we,” or “us” as the context may require) in the United States.
With regard to your purchases in the EnjoyWinter.com we will communicate electronically by sending email or posting electronically. You agree that all agreements, notices, disclosures and other communications that are provided electronically satisfy any legal requirement that such communications be in writing.
Please note that these Sales Terms give you specific rights, and you may have other rights, which vary from jurisdiction to jurisdiction.
1. About These Sales Terms
These Sales Terms only apply to purchases made in this EnjoyWinter EnjoyWinter.com. Other Bliz, Start, Swenor, Anti-Freeze websites on the internet may have different terms and conditions. From time to time EnjoyWinter may change or alter its Sales Terms which will be applicable to orders placed on or after the effective date stated by EnjoyWinter.com .
Information contained in EnjoyWinter.com 's advertising, brochures or other written materials, on EnjoyWinter.com websites or given to you, is for information only and not an offer by EnjoyWinter.com to supply any Products.
BY PLACING AN ORDER FOR PRODUCTS YOU AGREE TO BE BOUND BY AND ACCEPT THESE SALES TERMS
Additional terms and conditions are required to be accepted for BtoB, Employee or other Athlete Force and Ambassador purhase programs.
2. Placing an Order
Please note that we only deliver the Products within the United States.
To be able to buy Products you have to:
· Provide your name and address, phone number, email address, payment details and other required information.
· Be at least 18 years of age.
· Provide a delivery address in the United States (Note that we are unable to deliver to certain addresses, including but not limited to, P.O. Box addresses and Military APO/FPO addresses).
· Be the owner or authorized holder of a valid debit/credit card. You may place an order by clicking on the "Add to cart" button and proceeding to the checkout page.
When you create a EnjoyWinter.com account you will also create a personal user identification (your username) and password. Keep your password protected at all times and do not disclose it to anyone else as you are personally responsible for each purchase made using your user identification and password.
3. Order Processing and Contract Formation
You agree that your order is an offer to buy the Products listed in your order under these Sales Terms. All orders must be accepted by ENJOYWINTER.COM . We may choose not to accept abnormal orders and orders which ENJOYWINTER.COM suspects are not placed in good faith.
After having received your order, we will send you an acknowledgement email ("Your EnjoyWinter.com Order") with your order number and details of the items you have ordered.
Acceptance of your order and the formation of the contract of sale between ENJOYWINTER.COM and you will not take place unless and until you have received your order confirmation email.
You have the option to cancel your order at any stage by contacting customer service by calling 1.406-585-2660 before we have sent Your EnjoyWinter.com Order confirmation email.
4. Prices, Shipping and Handling, Charges and Taxes
The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the order receipt and order confirmation emails. EnjoyWinter.com may change prices at any time without notice. Price increases will only apply to orders placed after such changes.
ENJOYWINTER.COM charges sales tax where required by law. If you are shipping to states where sales tax is charged, the appropriate charges will be added to your merchandise total and displayed in Your EnjoyWinter.com Order. Prices for the Products do not include charges for shipping and handling.
Separate charges for tax and shipping will be itemized in your shopping cart and on Your EnjoyWinter.com Order confirmation email.
5. Product Availability and Delivery, Circumstances Beyond Reasonable Control
EnjoyWinter.com does not guarantee the availability of any Product in the EnjoyWinter.com . EnjoyWinter.com reserves the right, without liability or earlier notice, to change, discontinue or stop making any Product.
We will provide you with the information on the latest expected delivery date which will not exceed 30 days unless you specifically agree on a later date.
In case you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items to you, or if you have provided us with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to us.
Delivery options are defined in checkout and may change. Delivery based on the option selected is not guaranteed. Reimbursement for payment of the express delivery price will occur if the service requested was not delivered on time.
If the items remain undelivered and are returned to us undelivered, we consider that you have exercised your right to cancel the contract and when we receive the returned delivery package we will refund you in accordance with our return policy less the reasonable additional costs incurred by ENJOYWINTER.COM .
Customer desiring to return or refuse delivery will be best serviced by receiving the delivery and following the return instructions included in the package.
We shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond its reasonable control including but not limited to acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters.
6. Compatibility, Product Information
When placing your order please ensure that the Products you purchased are compatible for the intended use. Please use the information provided in the EnjoyWinter.com as reference when checking compatibility. In the event of a difference between the EnjoyWinter.com content and any other EnjoyWinter.com (or non-EnjoyWinter.com ) website (or any other source of information) the compatibility of Products as shown on the EnjoyWinter.com at the time of purchase will be seen as taking precedence. We encourage you to examine the delivery package and received items within fourteen days after they are delivered to you and check their condition and that the content of the delivery package is complete.
Payment by credit/debit cards shall be made by a credit or debit card approved by ENJOYWINTER.COM . Approved credit and debit card types are listed in the EnjoyWinter.com . You have to supply your payment card details when you place your order. Your credit card may not be accepted if: (i) the name on the credit card does not match the billing name given or (ii) the billing address given does not match the bank records. Your payment card will be charged on shipment of the ordered items. We will not supply the items to you until your card issuer has authorized the use of your card for payment of the ordered Products. As your Order confirmation email is your proof of purchase, we recommend that you save and print that document for your potential future use.
8. Title to Products
ENJOYWINTER.COM retains full legal title to Products until it has received all amounts due on the ordered Products.
9. Return and Refund, Other Options
If you have bought Products for your own private use as a consumer and want to exercise your right to cancel the contract and return the items you have purchased return the product within thirty (14) calendar days after the date of receipt of the delivery and correctly follow the instructions on the return form provided with your shipment.
Once we have received and validated your returned items, we will confirm it to you by email. Refund will be processed by us and confirmed by email.
If the Products you have received do not correspond to the ones you have ordered, or if your delivery is incomplete or damaged in transportation, please contact without delay our customer service 1.406-585-2660 by phone for assistance.
10. How to Return Items?
A pack slip with return address will be inserted within your package.
You must return items with copy of the packslip provided.
· You must return the items in their original package.
· You must include all accessories, user manuals and any free gifts that came in the same package.
· Where an item has been purchased as a part of a bundle of multiple items, all multiple items within that bundle must be returned.
· Please treat the items with care and return them in the condition that they were delivered to you.
· Please use, if possible, the original delivery package or pack the items securely and make sure that the filled out return form is included inside the box and place the pre-printed return label on the outside of the packing used for shipping.
· Replacement or refund can only be processed once we have received all the items to be returned.
If you return items 1) that you are not entitled to return, 2) that are not in their original condition, 3) that are without proper or missing packaging, 4) with items missing from the return delivery, 5) without following our return instructions, or 6) have otherwise failed to exercise reasonable care when taking care of and returning items, we reserve the right either to reject your return and decline to refund or to deduct from those payments to be refunded to you reasonable repair or other similar direct costs that we have incurred, subject to applicable law.
If your return has been accepted, we will refund you the price you have actually paid for the items less any applicable shipping costs (as per the above) by crediting your payment card fifteen (30) calendar days after the date of receipt of the delivery.
Please note that we will only process returns and refunds for items bought at EnjoyWinter.com .
EnjoyWinter.com provides a warranty to buyers who purchased the EnjoyWinter.com product (Product). EnjoyWinter.com Products are covered by a warranty as defined by their global brands at their web stores.
Bliz products are guaranteed for 1 year against defaults in workmanship and materials. www.bliz.com
Start poles 2-year warranty applies to defective product and materials only; Ski poles can break if used incorrectly or during a fall. Start Poles warranty is void if used for rollerskiing. Customers can replace one broken shaft with no questions asked for $30.00% of the MSRP pair pole price, plus shipping. The broken pole and receipt for purchase must be provided. For more info visit www.Startskiwax.com
Swenor products are covered by a one-year warranty against workmanship and materials. www.Swenor.com
Anti-Freeze products are covered by a lifetime warranty against workmanship and materials.
There are no other warranties, conditions, or other terms that are binding on us. Any warranty, condition or other term concerning the transaction which might be implied by statute, common law or laws applicable in the country where you bought the ordered items (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby excluded to the maximum extent permitted by law. In particular, we will not be responsible for ensuring that the ordered items are suitable for your purposes.
12. Personal Data
13. Our Liability
These Sales Terms set out the full extent of our obligations and liabilities in respect of the Products. To the extent permitted by applicable law, there are no other warranties, conditions or other terms that are binding on us than the ones mentioned in these Sales Terms. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
We shall not be liable whether in contract, tort or otherwise for any economic losses (including without limitation loss of income, loss of profits, loss of contracts, business or anticipated savings), loss of data, loss of goodwill or reputation or for any special, indirect, consequential or punitive loss or damage of any kind howsoever arising. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
If any provision or provisions of these Sales Terms shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.
15. Contact details
Customer service will assist you with any questions. You can contact us by phone 1.406-585-2660 Monday through Friday 10am to 4 pm. email@example.com
16. Governing law
These Sales Terms shall be governed and construed in accordance with laws of the State of Wisconsin, USA.
Endurance Enterprises, Inc.
EnjoyWinter.com EnjoySummer.com, Bliz America, Start America, Swenor America, Anti-Freeze
#60 N. Bryan Street, Madison WI 53714
WHY DO GLASSES HAVE A PROP 65 WARNING?
Prop 65 Warning
Glasses and sunglasses may display the Prop 65 warning because of the Bisphenol-A (BpA) found in polycarbonate lenses. Bisphenol-A (BpA) is a starting material in the manufacture of polycarbonate, so there are trace amounts of BpA found in those lenses. Common consumer goods, such as water bottles and the coatings on the inside of many food and beverages are made with BpA. According to www.bisphenol-a.org, studies have consistently shown that the potential migration of BpA into food is extremely low, generally less than 5 parts per billion. Also consider that you will not be biting, drinking from, or otherwise ingesting your glasses lenses. In May, 2015, the state of California relisted (BpA) on the Prop 65 chemicals list.
What is California Prop 65?
California Proposition 65, also known as the Safe Drinking Water and Toxic Enforcement Act of 1986, was created to protect California’s drinking water from contamination. California publishes a list of chemicals known to cause cancer, birth defects, or other reproductive harm, which is updated once a year. There are around 800 different chemicals currently, you can see a complete list on OEHHA, California Office of Environmental Health Hazard Assessment . Proposition 65 requires businesses to notify Californians about significant amounts of chemicals in the products they purchase, in their homes or workplaces, or that are released into the environment. By providing this information, Proposition 65 enables Californians to make informed decisions about protecting themselves from exposure to these chemicals.
Can sunglasses cause cancer?
The BpA found in polycarbonate lenses is in trace amounts. The use of polycarbonate for food contact applications continues to be recognized as safe by the U.S. Food and Drug Administration and other regulatory authorities worldwide. And you won’t be eating your sunglasses.